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Explore property-care articles, common questions and plain-language definitions. Search by topic to prepare for maintenance, damage recovery or a conversation with our team.

434 resources found

Water damage

24-Hour Emergency Contact

The cleanup and restoration begins with a phone call. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage. A water damage event can be…

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General cleaning

3 Warning Signs of Clogged Air Ducts

Air ducts are found in just about every home and business, and are used to filter air through your furnace system. In fact, Energy.gov states the purpose of an air duct is to “[carry] the air from your home's furnace and central…

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Glossary

Abatement

The action of minimizing the presence and danger of hazardous material such as lead, asbestos, and mold by reducing it in amount, degree, or intensity. Regarding water damage or sewage backup, abatement is the ability of a water…

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Glossary

Absorb

To absorb is to take liquid into the body of a material, rather than leave it only on the surface.

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Glossary

Absorption

Absorption is the process by which a material takes a substance into its internal structure. In restoration, the substance is often water.

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Glossary

Air Mover

An air mover is equipment that directs airflow across or into an area. During drying, airflow helps moisture leave exposed wet surfaces.

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Glossary

Air Sampling

Also known as “indoor air quality (IAQ) testing”, “air testing”, “mold testing” or similar, refers to the process of collecting samples of ambient air and its contents from a selected indoor area of a property. The sampling is…

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Glossary

Airlock

An airlock is a controlled transition space between separated areas. In restoration, it can help manage movement into and out of a contained work zone.

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Glossary

Allergen

An allergen is a substance that can trigger an allergic response in a susceptible person. Not everyone reacts to the same substance.

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Glossary

Anti-fungal

Antifungal describes an action or product intended to act against fungi. The word alone does not identify a product’s approved use or the surface it can treat.

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Glossary

APR

Abbreviation for Air-Purifying Respirator. This type of respirator has an air-purifying filter, cartridge or canister that removes specific air contaminants by passing air through the air-purifying element. ‹ Back To

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Glossary

Asbestos

A naturally occurring fibrous mineral that had been used commonly in a variety of building construction materials for insulation and as a fire-retardant. Due to its strength and heat resistant properties, asbestos has been used…

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Glossary

Atmospheric Sanitation

Atmospheric sanitation is a broad treatment description sometimes used for efforts to reduce contaminants in air. It is not a complete specification for a restoration…

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Water damage (36)
Fire and smoke (38)
Mold (13)
Storm preparation (49)
Construction (9)
General cleaning (30)
Specialty cleaning (9)
Project planning (9)
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