Preparedness is the planning and practical organization completed before an incident so people can respond with less confusion.
What this means at your property
For a property, useful preparation includes current contacts, access arrangements, equipment records and a way to retrieve essential documents. The plan should reflect the people and systems actually present, rather than remain a generic checklist in a drawer.
What should be reviewed when a building changes?
Update responsible contacts, occupancy arrangements, key locations and specialist service information. Make sure tenants or household members know how to report a problem and where to find current emergency instructions.