Non-residential describes property used for purposes other than residential living, such as offices, shops or certain institutional facilities.
What this means at your property
A building’s use affects access, scheduling and the impact of a repair. A retail space may need customer routes maintained, while a shared office may require coordination with multiple tenants. Mixed-use properties need especially clear boundaries.
What should be included in a service request?
Describe the actual use of the affected space, occupancy hours, building contact and any operational restrictions. Ask the scope to distinguish work in the tenant area from work on shared systems or common spaces.